Outbound Services
Take advantage of the industry’s first comprehensive pharmacy-to-patient communication platform. ServiceLink-Rx was developed to meet the growing needs of retail pharmacies to proactively communicate with their customers and by each customer’s preferred technology method, including phone call, text, email or mobile application. Using ServiceLink-Rx pharmacies can gain the competitive edge with an effective and economical way of sending customer automatic prescription reminders and other health information notices including discounts and promotions.
Your customers are waiting to hear from you!
ServiceLink-Rx using a certified pharmacy system Interface, is an intelligent application with the brainpower to automatically determine when one of many health awareness messages or reminder notifications should be sent to a patient. ServiceLink-Rx then manages delivering the message via the customer’s preferred method or portal (i.e. Automated outbound call, email, text or mobile app.)
MobileLink-Rx provides easy access to your pharmacy through today’s mobile technology. Whether by texting or mobile apps, your customers can receive refill or pickup reminder alerts, place a refill order, check store hours, learn about retail specials and more. (Requires ServiceLink-Rx)
Netlink-Rx sends email messages to notify patients when their Rx is due for a refill, and tiered reminder notices when Rx orders are ready for pickup. Future NetLink-Rx functionalities include health awareness and promotional messages. (Requires ServiceLink-Rx)
ExpressCall-Rx provides automated outbound calls to patients, including prescription refill reminder and prescription ready reminder calls, and new patient “thank you for your business” messages. Call reports provide proof of success!
